Family-owned since 1986 Licensed & insured in Virginia Flat-rate pricing, approved before work starts
Open 7 days, 7 AM – 8 PM (757) 495-7782

Commercial refrigeration

Reach-In & Prep Table Refrigeration

Your line coolers get opened hundreds of times a shift, sit next to fryers and ranges, and still have to hold 41°F. We keep them doing it.

  • Reach-ins and under-counters
  • Sandwich and pizza prep tables
  • Bar coolers and display cases
Commercial kitchen with stainless reach-in refrigerators
Reach-ins, prep tables and under-counter units.
Ace service checkWhere it should read
Reach-in cooler33–40°FPrep rail pans≤41°FReach-in freezer≤0°F

Line refrigeration lives in the hardest spot in the building: hot, greasy and constantly opened. Grease-coated condenser coils and worn gaskets are behind most of the failures we see.

Signs it needs service

  • Prep rail pans reading above 41°F while the cabinet is cold
  • Unit runs constantly or feels hot on the outside
  • Frost on the evaporator cover or water in the bottom of the cabinet
  • Gaskets torn, flattened, or not pulling the door shut
  • Compressor clicking on and off every few minutes
  • Display case glass fogging or sweating

Equipment we service

Reach-ins

One-, two- and three-door coolers and freezers, pass-throughs, roll-ins.

Prep tables

Sandwich/salad and pizza prep tables, refrigerated rails, chef bases.

Under-counter

Worktop and under-counter coolers and freezers, drawer units.

Bar & display

Back-bar coolers, keg coolers, glass-door merchandisers, deli and bakery cases.

Why prep rails run warm

A prep table can have a cold cabinet and warm pans at the same time. The rail depends on the lid being closed when it's not in use, the right pan depth, clean condenser coils, and a fan moving cold air up to the pans. We check all of it, not just the thermostat.

Flat-rate, approved first. We diagnose, tell you what failed and what it costs to fix, and start only after you approve the price. No surprise add-ons on the invoice.

Brands

True, Traulsen, Beverage-Air, Turbo Air, Atosa, Continental, Delfield, Perlick, Hoshizaki and most other commercial brands.

Common questions

How often should reach-in condenser coils be cleaned?

In a working kitchen, every one to three months. Units near fryers and griddles collect grease faster and need it more often. A clogged coil is the most common cause of a warm reach-in.

Is it worth repairing an older reach-in?

Often yes. Fans, controls, gaskets and even compressors are replaceable. If the cabinet is rusted through or the repair is close to the price of a new unit, we'll tell you straight.

My prep table pans are warm but the cabinet is cold. Why?

Usually the lid is left open, the pans are too deep for the rail, the condenser coil is dirty, or the fan that moves air to the rail has failed. We diagnose which one.

Get it fixed right the first time

Call (757) 495-7782 or send a request. You approve the price before we start.

Call Ace

One call. Hot side, cold side, pipes and air.

Tell us what's down and where. We'll give you a straight answer, a flat-rate price, and a time.

(757) 495-7782 Open 7 days, 7 AM – 8 PM · Serving all of Hampton Roads
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