Family-owned since 1986 Licensed & insured in Virginia Flat-rate pricing, approved before work starts
Open 7 days, 7 AM – 8 PM (757) 495-7782

Hot water

Water Heater Repair & Replacement

No hot water, rusty water or a puddle under the tank? We repair and replace gas and electric water heaters, tank and tankless.

  • Gas and electric
  • Tank and tankless
  • Code-compliant installs
Gas water heater and furnace installed by Ace Mechanical
Gas water heater and furnace, properly vented.Ace install

Signs your water heater is failing

  • No hot water, or it runs out quickly
  • Rusty or discolored hot water
  • Popping or rumbling from the tank
  • Water around the base of the tank
  • Pilot won't stay lit (gas)
  • Relief valve dripping

Repair or replace?

Burners, thermocouples, elements, thermostats and gas valves can be replaced. A leaking tank cannot. If the tank itself is leaking or the heater is past about 10 to 12 years old, replacement is usually the better value.

Tankless

Tankless water heaters give endless hot water and free up space, but need yearly descaling and the right gas line and venting. We'll tell you if your house is a good fit and what it costs, including any gas or vent upgrades.

Flat-rate, approved first. We diagnose, tell you what failed and what it costs to fix, and start only after you approve the price. No surprise add-ons on the invoice.

How long water heaters last here

Most tank water heaters last 8 to 12 years. Hard water on well-fed properties and heaters that are never flushed wear out sooner. Flushing sediment once a year, and checking the anode rod every few years, adds life.

Gas, electric or heat pump water heater?

Gas heaters recover fastest. Electric tanks are simple and common where there's no gas. Heat pump water heaters use much less electricity and also dehumidify the space they're in, which works well in a garage. We'll give you prices for each option that fits your home.

Common questions

How long do water heaters last?

Tank water heaters typically last 8 to 12 years. Tankless units can last 20 years with regular descaling.

What temperature should my water heater be set to?

120°F is the common recommendation for homes. It's hot enough for everyday use and reduces scalding risk.

Can you install the same day?

Often, yes, for standard tank replacements. Tankless conversions take more planning.

Get it fixed right the first time

Call (757) 495-7782 or send a request. You approve the price before we start.

Call Ace

One call. Hot side, cold side, pipes and air.

Tell us what's down and where. We'll give you a straight answer, a flat-rate price, and a time.

(757) 495-7782 Open 7 days, 7 AM – 8 PM · Serving all of Hampton Roads
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