We repair before we replace. A furnace is worth replacing when the repair is expensive, the furnace is near the end of its life, or it isn't safe to keep running.
Signs it's time to replace your furnace
- The furnace is 15 to 20+ years old and needs a major repair
- A cracked heat exchanger or a failed safety test
- Repeated repairs over the last couple of winters
- Heating bills rising with no change in how you use it
- Some rooms never warm up, even after repairs
- Carbon monoxide alarm or soot around the furnace
Your replacement options
High-efficiency gas furnace
Best for homes with natural gas. Modern units use far less fuel than furnaces from 20 years ago.
Heat pump
Most Hampton Roads homes heat with a heat pump because our winters are mild. It also replaces your AC.
Dual fuel
A heat pump for most of the year with a gas furnace for the coldest mornings.
Electric furnace
A simple replacement for homes without gas, often paired with a heat pump.
How we replace a furnace
- Free estimate. We look at the furnace, venting, gas supply, ductwork and how the house heats today.
- Right-size it. We size the new system to the house instead of copying the old unit's size.
- Written options. Clear, flat-rate prices for each option, in writing, with no pressure.
- Install and test. New furnace, venting and gas connections as needed, permit when required, then a combustion and safety test before we leave.
Not ready to replace? See furnace repair. Thinking about a heat pump instead? See heat pump replacement.
Flat-rate, approved first. We diagnose, tell you what failed and what it costs to fix, and start only after you approve the price. No surprise add-ons on the invoice.
Common questions
How long does a furnace last?
Gas furnaces often last 15 to 20 years with yearly maintenance. Electric furnaces can last longer, but the heat pump or AC they're paired with usually wears out first.
Do you charge for a replacement estimate?
No. Estimates on new heating and cooling equipment are free.
Should I replace my furnace with a heat pump?
In Hampton Roads, a heat pump is often the most economical choice because our winters are mild. If you have natural gas, a dual-fuel system gives you both. We'll show you the numbers for each.
How long does furnace replacement take?
Most straight replacements are done in one day.
Call (757) 495-7782 or send a request. You approve the price before we start.

