Family-owned since 1986 Licensed & insured in Virginia Flat-rate pricing, approved before work starts
Open 7 days, 7 AM – 8 PM (757) 495-7782

Ground-source

Geothermal Heat Pump Service

Geothermal systems are efficient and long-lived, but not every HVAC company knows how to service them. We do.

  • Diagnosis and repair
  • Loop pumps and flow
  • Annual maintenance
New heat pump equipment installed by Ace Mechanical
Heat pump systems sized to the home.Ace install
Ace service checkWhat we check
Ground temp, typical≈55–60°FLoop flowCHECKEDWater ΔTMEASURED

A geothermal heat pump moves heat to and from the ground through a buried loop. The indoor unit has a compressor, refrigerant circuit and controls like any heat pump, plus a water side that needs its own care.

What we service

Indoor unit

Compressors, blower motors, controls, refrigerant circuit.

Loop side

Circulator pumps, flow centers, pressure and temperature checks.

Water heating

Desuperheaters that help heat domestic water.

Controls

Thermostats, staging and auxiliary heat.

If your geothermal system isn't heating or cooling like it used to, the answer is usually in the numbers: water temperatures in and out, loop pressure and flow. We measure them before recommending anything.

Flat-rate, approved first. We diagnose, tell you what failed and what it costs to fix, and start only after you approve the price. No surprise add-ons on the invoice.

Signs your geothermal system needs attention

  • Heating or cooling is weaker than it used to be
  • The system relies on backup electric heat more often
  • Loop pressure is dropping or the circulator pump is noisy
  • Error codes on the unit or thermostat

Because the loop is buried and the equipment is inside, geothermal systems avoid the salt-air damage that shortens the life of outdoor units in coastal Virginia. With good maintenance they can serve a house for decades.

Common questions

Do you install new geothermal loops?

Loop drilling is done by specialized drilling contractors. We service and repair the heat pump equipment and the loop's pumps and flow center.

How long do geothermal systems last?

Indoor units often last 20 years or more, and buried loops much longer. Regular maintenance keeps them efficient.

Get it fixed right the first time

Call (757) 495-7782 or send a request. You approve the price before we start.

Call Ace

One call. Hot side, cold side, pipes and air.

Tell us what's down and where. We'll give you a straight answer, a flat-rate price, and a time.

(757) 495-7782 Open 7 days, 7 AM – 8 PM · Serving all of Hampton Roads
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