Replacement quotes in Hampton Roads can vary by thousands of dollars for the same home. Sometimes a system that was "condemned" only needs a capacitor, a contactor or a drain line cleared. Sometimes the replacement quote is fair. Either way, you should know before you sign.
How it works
- Call or send the quote. Call (757) 495-7782 and tell us what you were quoted.
- We inspect your system. A licensed technician tests the system and checks the diagnosis you were given.
- Honest answer. We tell you whether we agree, and if there's a repair option, what it costs.
- Your call. If you want Ace to do the work, you'll get our flat-rate price in writing. If not, no hard feelings.
When a second opinion pays off
- You were told the compressor or coil failed on a system under 10 years old
- A replacement quote came in much higher than you expected
- You were told your system is "unsafe" and must be replaced today
- The quote doesn't explain what's wrong in plain English
Common questions
Is the second opinion really free?
Yes. If you have a written quote from another company for a replacement or major repair, we'll review it and look at your system at no charge.
Will you just try to sell me something?
No. If the other quote is fair, we'll tell you. If your system can be repaired instead of replaced, we'll tell you that too.
What should I have ready?
The written quote, the age and brand of your current system if you know it, and what's been going wrong.