A good contractor will make your system last. A bad one can cost you a new system you didn't need. Here's how to tell them apart.
1. Verify the Virginia license
HVAC and gas work in Virginia require a licensed contractor. Look up any company on the DPOR License Lookup and check that the classifications match the work. Ace Mechanical's license number is 2705120886.
2. Ask how they price
You should know the diagnostic fee before they come and the repair price before they start. Avoid open-ended hourly billing.
3. Read the reviews, and the replies
Look at how long they've been in business, how recent the reviews are, and how the owner responds to complaints.
4. Be wary of pressure
If the first answer to every problem is a new system, get a second opinion. Ace offers them free. See free second opinions.
5. Local matters
A local company knows the salt air, humidity, attic installs and flood-prone areas of Hampton Roads, and it will still be here next year.
Written by the Ace Mechanical team. We've been fixing heating, cooling, refrigeration and plumbing across Hampton Roads for more than 30 years. Questions about your own system? Call (757) 495-7782.
